Mar 31, 2020
Avi Halpert is Vice President, Corporate Real Estate at United Therapeutics. In this episode, Avi discusses his role of overseeing the development of UT's Silver Spring, Maryland headquarters as well as site development of their North Carolina facilities to meet corporate energy goals.
My name is Avi Halpert. I work for United Therapeutics
Corporation, based in Silver Spring, Maryland. I've been happily
employed with UT going on 14 and a half years. Just happened upon
UT when I was working in the Silver Spring market, managing and
building and had an interview with Dr. Martine Rothblatt one
Thanksgiving, and was offered an opportunity to head up real estate
and construction for the company. It's one of the best decisions in
my life and it was a wonderful opportunity. It continues to be a
wonderful opportunity.
We are a unique division of United Therapeutics to have in house
real estate and construction, for a small company. There's a team
of five of us that build, renovate, buy, and sell facilities
worldwide for United Therapeutics, tailoring unique facilities. I
think it was the fact that everything is unique within United
Therapeutics, that Martine wanted to bring this service in-house
rather than outsourcing it to some company that didn't have the
connection.
You get an email from Dr. Rothblatt and it's, "Hey Avi, stop what
you're doing. I need you and your team to focus on a building in
Silver Spring, and in 15 months from now, I want it to be ready and
commissioned and have FDA approval." It's those challenges and
those stretch goals that come almost every day to us here, at the
corporate real estate department, trying to keep up with the vision
of Martine and the demands of the PAH industry and its devices,
it's drugs. These are special facilities all over the place.
Martine takes an incredible interest in real estate. She knows it's
a competitive marketplace out there, and she wants people to feel
good about where they work and where they manufacturer the drug and
where they produce the devices. Facilities are part of our culture.
You walk in through a United Therapeutics facility worldwide and
you know, with the United Therapeutics facility, it's not that
generic, rectilinear facility that anybody else would have.
First of all, I think there's a cultural aspect. Yes [there's] FDA,
you have GMP manufacturing spaces and there's a standard of
cleanliness and operational efficiencies that are necessitated by
the FDA, by the European Union, by the Japanese and other
regulatory agencies around the world, that ultimately accept our
drug and our devices worldwide. But that unique United Therapeutics
culture, where our corporate real estate team sits down with the
manufacturing groups and with human resources, and with quality
control, and everyone's got their seat at the table, to make sure
that the facility meets everybody's goals. An outside consultant
and an outside architect just don’t appreciate all the nuances. We
do things a little differently and we might want something a little
special and a little different from your typical pharma/bio-science
company out there.
It's those unique elements that excite, that invigorates, our team
from the receptionist and shipping and receiving, to our research
departments, to our manufacturing team. Everybody's got a say in
it. Everyone's a participant at the table and Martine wants to make
sure that we deliver these facilities in a timely fashion, because
she knows having these facilities ready, in anticipation of FDA
approval, is most important. I remember she told me a while ago, we
built a facility and I think it was probably four or five years
before we ultimately received FDA approval. And I'm like, "Martine,
why are we waiting?" She said, "If we receive FDA approval and then
I tell you to go, Avi and team, you've got two years, if we're
lucky, to deliver that facility - that's two years where I cannot
deliver enough or any drug product to our patient population." So
yes, we do occasionally do things at risk, but it's that positive
attitude of build it and FDA approval shall come, is sort of a
mantra around here.
I think, overall, our team is proud of delivering these facilities,
and when we see a drug product ultimately leave it. The most unique
thing about what we do is all the buildings, even if they are more
of an administrative function, there are people in there that are
making things happen to make lives better, and extend the lives of
patients and families that are dealing with PAH and dealing with
rare oncology cancers. But Martine pushes us, she pushes us with
timeframes. Sometimes the timeframe, if you look at when custom
manufacturing equipment needs to be produced overseas and when she
wants the facilities delivered, the times don't even match up,
because it takes longer to manufacture the equipment before a
building could be ready. She has a vision of where things should be
and sometimes pushing the limits with local municipalities is a
real driving force. We built a new drug manufacturing for our
Unituxin pediatric neuroblastoma drug here in Silver Spring. We had
to get a zoning text amendment to allow for our mechanical floors
not to count as overall floor area ratio. We essentially built a
30,000 square foot building where we were, by right, entitled to
build about a 15,000 square foot building.
United Therapeutics, in most of our markets, has a unique story to
tell and it's a compelling story. But it's what our team does when
we meet with local council members, and local officials, and
department of permitting services, and construction, and utilities.
We tell them the story and we tell them what we ultimately need and
we find a way to deliver these buildings in unique and quick
timeframes in urban environments. Even in our North Carolina
facility, which we have plenty of grounds, we are meeting with town
managers and we are meeting with permitting people. The first thing
we do, rather than talk about our project, is talk about our
company and how special it is, and what a small population of
patients that we are servicing.
Once people understand that we're not building that 7-Eleven or
that new gas station and that what we're doing is important.
Everybody talks with passion. I bring our annual report, which are
unique. We have our own in-house art department that loves showing
how different we are. I bring an annual report. Most recently, for
our pediatric neuroblastoma drug, our team came up with a little
cartoon book and finger puppets that help tell the story to these
young patients and their families. You put it on the table and
everybody's like, "Why did this real estate person come, who's
asking me to approve a set of plans or a site plan or ask for a
variance to a building code. Why'd they bring a children's book and
finger puppets?" I'll leave it down there. Then I'll tell why we do
these special things. Patients and their families are important to
us and we make sure that the buildings are state of the art, and
that we can deliver the drug product and the drug devices out of
these special buildings.
We have an in-house art department that comes up with unique art
throughout our campuses worldwide. I need to make sure that we have
a home for it. We have a living, breathing sculpture in one of our
buildings, and I had to make sure that the fire code would allow us
to hang this piece of art from the ceiling, and that it wouldn't
interfere with the fire system. So, it's a collaborative effort.
There's nothing that doesn't happen that everybody has a finger in
it. It's part of our branding. I think we're a little subtle. We
like to stay off the radar. We weave that into the architecture,
also. A few times we've been called out by municipalities that say,
"Hey, those lungs on the building, that's signage." And we go, "Oh
no. It's just an architectural element." So, art is important both
for the public and when we have visitors. They'll see it throughout
our complex. We work hand in hand with art and legal and our
marketing department to make sure that it's very clear that you're
in a United Therapeutics facility anywhere in the world.
I came from the construction industry and I was building Kentucky
Fried Chickens and Walgreens throughout the Washington metropolitan
area, and knew nothing about the pharma industry, other than when I
picked up my prescription. I can tell you if they told me that I
could pay $10 and get generic, I did it. It wasn't until I met
everybody at United Therapeutics and recognized what pharma is
truly about and what goes in to a name brand drug, and what kind of
passion and love happens. It's integral to everybody over here and
how we know that we make a great, lifesaving drug. It's truly
important. When I told Martine that I knew nothing about the
industry and knew nothing about manufacturing and her comment, I'll
never forget it was, "Avi, if I give you the resources to deliver
on my vision and the company's vision, will you take the job?" And
I said, "Sure." Then I paused. I was recently married and I said,
"I'd like to check with my wife first." She said, "Check with your
wife. I'll see you in two weeks." And I've never looked back.
I love construction. I love what I did for the first portion of my
life. But to know that our team is delivering amazing buildings all
over the place. [When] I'm on trains and in hotels and in
restaurants, you find, quickly, you're less than two degrees of
separation from somebody that has a lung ailment or cancer. Just
knowing that I'm part of something bigger here at United
Therapeutics.
I walk around all of our buildings on a regular basis and take
pictures and send them to our engineering team and I'm like, "This
doesn't look right. Can you deal with this?" And they're like,
"Hey, this is facilities and engineering." [And I tell them] "No,
it's our building and I'm going to make sure that it looks the way
we delivered it five years ago, and two years ago, and 15 years
ago.
So, it's important to myself. It's important to Martine. It's
important to everybody that works on my team, Thomas, and Andy, and
Amy, and Alaina, and Rob. We take everything that we do very
personally and we're passionate about it. I hope we continue to be
able to deliver these fascinating buildings. But more importantly,
it's the fascinating science that comes from the buildings that is
important to everybody here at the United Therapeutics.
This is Avi Halpert, and I'm aware that I'm rare.
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